In a move taking us one step closer to Japan, Starbucks’ new iPhone app lets you pay for your purchase at the register by displaying a scannable barcode linked to your account:
It is only live in the Bay Area and Seattle for now, but I can see this taking off as users flock [...]
In an effort to breathe new life into its brand, Gap Inc. is engaging in a centralized re-branding campaign in which social media will play a significant role.
In a manner similar to Starbucks’ recent efforts to establish its grassroots origins, Gap is emphasizing its heritage over innovation:
The campaign, which gets under way on [...]
For the love of God, someone please stage an intervention before in-store shootings become a part of a Barista’s daily reality:
To help her understand how work can be done more efficiently, Kim Landreth, a member of the lean team, brought a Mr. Potato Head to Ms. Jordan’s store and sprinkled the ears, nose, [...]
