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	<title>technoballs &#187; aol</title>
	<atom:link href="http://technoballs.com/tag/aol/feed" rel="self" type="application/rss+xml" />
	<link>http://technoballs.com</link>
	<description>technology  &#124;  balls</description>
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		<title>MySpace&#8217;s New Strategy Won&#8217;t Work, Either</title>
		<link>http://technoballs.com/myspaces-new-strategy-wont-work-either</link>
		<comments>http://technoballs.com/myspaces-new-strategy-wont-work-either#comments</comments>
		<pubDate>Sat, 19 Dec 2009 15:22:34 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[advertising]]></category>
		<category><![CDATA[branding]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[aol]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[myspace]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=839</guid>
		<description><![CDATA[Maher explains why MySpace's new "Social Network-- Us?" strategy will backfire.]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.tbiresearch.com/myspace-has-conceded-the-real-opportunity-in-social-networking-to-facebook-2009-10"><img src="http://static.tbiresearch.com/~~/f?id=4ad5e07f000000000039f24d&amp;maxX=357&amp;maxY=266border=0alt=social-nw-mkt-share.jpg" alt="MySpace vs Facebook" /></a></p>
<p>A thought-provoking piece by Rory Maher about the challenges currently faced by MySpace in executing its &#8220;Social network&#8211; Us?&#8221; strategy:</p>
<blockquote><p>Bottom line: MySpace is in a very difficult position.  Facebook has won the social network war, and MySpace&#8217;s new strategy is to go head-to-head with massive, seasoned Internet companies that have many competitive advantages.  The odds that MySpace will turn itself around seem low.</p></blockquote>
<p>The one aspect that Maher may miscalculate is just how un-smart these seasoned Internet companies actually are. He is almost certainly referring to Yahoo, whose own implosion over the past 12 months may provide MySpace with a perfect opportunity to steal share. (Lest we forget, Yahoo CEO Carol Bartz has been trying to pull a similar slight-of-hand over investors with claims that Yahoo has never really been a search company.)</p>
<p>A more puzzling question is: why is MySpace looking to former AOL and Yahoo executives to revive its fortunes? Neither company has much to recommend it today. Why not steal from the best and poach executives from amazing companies like Google, Apple, and, er, Facebook? (To be fair, MySpace was able to execute on this last one in nabbing Owen Van Natta, who formerly served as Facebook&#8217;s Chief Revenue Officer.)</p>
<p>Another troubling issue where MySpace&#8217;s hopes regarding ad revenue are concerned has to do with the anonymity of its user base. Unlike Facebook, which actively verifies user identities, MySpace differentiated itself early on from Friendster by allowing anyone to hold dozens of fictitious user profiles. Van Natta&#8217;s recent comments suggest that he views this as a distinct advantage:</p>
<blockquote><p>“We think we’re different from Facebook because you don’t have to have a real connection to use it. Maybe you use it to discover music. Music tastes get influenced by your friends. Also movies. These are touchstones in relationships. You shouldn’t have to know them in the socialization of content.”</p></blockquote>
<p>The upshot of allowing fictitious profiles? Absolutely insane early growth rates. But no one anticipated the hidden downside to this decision: how do you convince advertisers that you really are serving up relevant eyeballs for their products? Someone once commented that selling products and services on MySpace based upon users&#8217; self-entered demographic data is like trying to market to people based upon who they dress up as for Halloween.</p>
<p>There&#8217;s a lot here worth reading. Let&#8217;s hope that someone at MySpace is taking notes.</p>
<p>via <a href="http://www.tbiresearch.com/myspace-has-conceded-the-real-opportunity-in-social-networking-to-facebook-2009-10">MySpace&#8217;s New Strategy Won&#8217;t Work, Either</a>.</p>
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		<title>AOL: Logo FAIL</title>
		<link>http://technoballs.com/aol-logo-fail</link>
		<comments>http://technoballs.com/aol-logo-fail#comments</comments>
		<pubDate>Mon, 23 Nov 2009 16:31:09 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[branding]]></category>
		<category><![CDATA[aol]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=819</guid>
		<description><![CDATA[<p>AOL has unveiled a new logo, or, rather, a series of new logos to replace the running man:</p>
<p style="text-align: center;"></p>
<p>So what&#8217;s the deal with the different backgrounds?</p>
<p>The constantly changing images behind the logo are also intended to elicit surprise, said Ms. Wilson and Jordan Crane, creative director at Wolff Olins New York.</p>
<p>“It’s a mix of [...]]]></description>
			<content:encoded><![CDATA[<p>AOL has unveiled a new logo, or, rather, a series of new logos to replace the running man:</p>
<p style="text-align: center;"><a href="http://www.nytimes.com/2009/11/23/business/media/23adcol.html?_r=1&amp;partner=rss&amp;emc=rss"><img src="http://technoballs.com/wp-content/uploads/2009/11/aol-logos.jpg" alt="New AOL logos" /></a></p>
<p>So what&#8217;s the deal with the different backgrounds?</p>
<blockquote><p>The constantly changing images behind the logo are also intended to elicit surprise, said Ms. Wilson and Jordan Crane, creative director at Wolff Olins New York.</p>
<p>“It’s a mix of do-it-yourself and high production values, crazy stuff and elegant stuff,” Mr. Crane said, “simple and engaging and bizarre — all the things the Internet is.”</p></blockquote>
<p>You know&#8211; goldfish, yarn, and jellyfish &#8211;all the things we normally associate with the Internet.</p>
<p>And they typography?</p>
<blockquote><p>The period in the logo was added to suggest “confidence, completeness,” Ms. Wilson said, by declaring that “AOL is the place to go for the best content online, period.”</p>
<p>Mr. Armstrong said he liked to describe the period as “the AOL dot” because “the dot is the pivot point for what comes after AOL,” whether it is e-mail, Web sites or coming offerings that will “surprise people.”</p></blockquote>
<p>Early response has not been favorable, including <a title="AOL Loses Bet" href="http://www.inquisitr.com/48930/aol-loses-serious-bet-launches-new-joke-logos/">this</a> article from Inquisitr titled &#8220;AOL Loses Serious Bet, Launches New Joke Logos.&#8221;</p>
<p>Try telling that to AOL chief of staff Maureen Marquess, who explains why critics don&#8217;t really matter&#8211;</p>
<blockquote><p>Whatever AOL does or does not do, Ms. Marquess said, there will be gibes from critics, whom she called “the snarkies” after the snarky comments they invariably make.</p></blockquote>
<p>The snarkies. There you have it.</p>
<p>Tim Armstrong, AOL&#8217;s chief executive was more candid in his assessment of the company&#8217;s brand:</p>
<blockquote><p>&#8220;There was a lot of feedback from people: should we even stick with the AOL brand?”</p>
<p>After studying research conducted by the Leo Burnett unit of the Publicis Groupe, which AOL hired in September; discussing the issue with employees and advertisers; and reading “a lot of e-mails from consumers,” Mr. Armstrong said, the company decided to keep the name. It is “one of the most powerful brands on the planet,” he said, albeit one that “needs updating, that needs to work on products and services” deemed more relevant to today’s Internet users.</p></blockquote>
<p>You see these kinds of cosmetic changes from companies who have allowed their customers to drift away over time. (Consider Radio Shack&#8217;s recent transformation into &#8220;The Shack&#8221;.) While there is nothing wrong with reviving the brand image through a change of logo, such efforts (and the undue emphasis placed upon them) are signs of a company that is t00 quick to believe its own press. Unless Armstrong can completely transform AOL by breaking its association with dial-up service, these efforts are going to lead nowhere.</p>
<p>via <a href="http://www.nytimes.com/2009/11/23/business/media/23adcol.html?_r=1&amp;partner=rss&amp;emc=rss">Advertising &#8211; AOL Revamping Its Logo, in Hopes of Reviving the Brand &#8211; NYTimes.com</a>.</p>
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		<title>AOL Slashes 2,500 Jobs&#8230; Because That Will Help</title>
		<link>http://technoballs.com/aol-slashes-2500-jobs-because-that-will-help</link>
		<comments>http://technoballs.com/aol-slashes-2500-jobs-because-that-will-help#comments</comments>
		<pubDate>Fri, 20 Nov 2009 03:47:53 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[cost cutting]]></category>
		<category><![CDATA[aol]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=799</guid>
		<description><![CDATA[<p style="text-align: center;"></p>
<p>As a rider to my earlier piece, AOL has apparently discovered another way to help its P&#38;L: slash headcount. Roughly 2,500 people will cease working at AOL, thereby saving the once-great platform a cool $300 million per year.</p>
<p>Wait, what?</p>
<p>By my math, $300 million divided by 2,500 employees works out to around $120,000 per [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.nytimes.com/2009/11/20/technology/companies/20aol.html?em"><img src='http://technoballs.com/wp-content/uploads/2009/11/axe-pink-slip.jpg' alt='Pink slip' /></a></p>
<p>As a rider to my earlier piece, AOL has apparently discovered another way to help its P&amp;L: slash headcount. Roughly 2,500 people will cease working at AOL, thereby saving the once-great platform a cool $300 million per year.</p>
<p>Wait, what?</p>
<p>By my math, $300 million divided by 2,500 employees works out to around $120,000 per employee. Even with benefits, infrastructure, and equipment thrown in, that seems an awful lot per employee. AOL must be counting on permanently turning off the lights in a lot of facilities to make these numbers work&#8230; and it won&#8217;t do a thing to stem the tide that is responsible for such painful decisions in the first place:</p>
<blockquote><p>In terms of what was once its core busi<span style="background-color: #ffffff;">ness — selling dial-up Internet access — AOL had the most subscribers in the third quarter of 2002, when it counted 26.7 million of them. At the end of the most recent quarter, it had 5.4 million. Through the first nine months of 2009, AOL lost 1.9 million subscribers, or more than 200,000 a month.</span></p>
<p>This business is still profitable for AOL, although it is declining rapidly.</p></blockquote>
<p>via <a href="http://www.nytimes.com/2009/11/20/technology/companies/20aol.html?em">AOL Plans to Cut Its Work Force by One-Third &#8211; NYTimes.com</a>.</p>
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		<title>AOL Gets A Reboot</title>
		<link>http://technoballs.com/aol-gets-a-reboot</link>
		<comments>http://technoballs.com/aol-gets-a-reboot#comments</comments>
		<pubDate>Tue, 08 Sep 2009 02:34:15 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[branding]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[aol]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=612</guid>
		<description><![CDATA[<p style="text-align: center;"></p>
<p>America Online, that venerable stalwart which introduced a generation to the Internet, has not been doing well lately.</p>
<p>First, it completely missed the consumer shift toward all-you-can-eat Internet consumption pricing. Next came the disastrous deal with Time Warner, a deal considered by many observers to be the worst M&#38;A event in the history of [...]]]></description>
			<content:encoded><![CDATA[<p style="text-align: center;"><a href="http://www.businessinsider.com/aol-hires-an-agency-to-refresh-the-brand-2009-9"><img src='http://technoballs.com/wp-content/uploads/2009/09/oldaol.jpg' alt='Old AOL' /></a></p>
<p>America Online, that venerable stalwart which introduced a generation to the Internet, has not been doing well lately.</p>
<p>First, it completely missed the consumer shift toward all-you-can-eat Internet consumption pricing. Next came the disastrous deal with Time Warner, a deal considered by many observers to be the worst M&amp;A event in the history of business. Now, AOL has to sit on the sidelines while sites like Facebook and Twitter flout their social networking prowess, which must be especially hard for AOL to bear, since it created one of the first popular, large-scale social networks to begin with.</p>
<p><em>Enough</em>, says AOL: time to call in the ad agency.</p>
<blockquote><p>The chance to be associated with dusting off the AOL brand and reintroducing it as a public company is one that few shops would pass up. That it called upon Leo Burnett &#8212; perceived in the ad circles as old-school and conventional &#8212; indicates that AOL, an internet company with a 25-year history, has no intentions of trying to be cool&#8230;</p>
<p>By the sounds of it, AOL is looking to Leo Burnett to help it tweak and refresh its image, rather than make wholesale changes. The company name is remaining intact, but in early fourth quarter, a &#8220;refreshed&#8221; AOL logo will be revealed, aimed at bringing &#8220;more energy and more life to [AOL's] visual representation,&#8221; Ms. Partoll said.</p></blockquote>
<p>The likelihood that Leo Burnett will actually be able to shift people&#8217;s perceptions about AOL are remote, to say the least. What, exactly, is AOL going for here? A cheap-and-easy rebranding effort, <em>a la</em> Pizza Hut circa 1999? It will take more than a new logo for AOL to be taken seriously again in the world it helped create.</p>
<p>via <a href="http://www.businessinsider.com/aol-hires-an-agency-to-refresh-the-brand-2009-9">AOL Hires An Agency To &#8220;Refresh&#8221; The Brand (TWX)</a>.</p>
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		<title>The Social Buttons We Wear Reflect Us</title>
		<link>http://technoballs.com/the-social-buttons-we-wear-reflect-us</link>
		<comments>http://technoballs.com/the-social-buttons-we-wear-reflect-us#comments</comments>
		<pubDate>Thu, 20 Aug 2009 04:09:12 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[social media]]></category>
		<category><![CDATA[aol]]></category>
		<category><![CDATA[facebook]]></category>
		<category><![CDATA[linkedin]]></category>
		<category><![CDATA[myspace]]></category>
		<category><![CDATA[sharing]]></category>
		<category><![CDATA[twitter]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=366</guid>
		<description><![CDATA[The sharing choices you make say a lot about you, and whether you really understand your audience. ]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.10e20.com/blog/2009/08/17/what-social-buttons-should-go-on-your-site/"><img class="alignleft" src="http://technoballs.com/wp-content/uploads/2009/08/PurseBlogDigg.JPG" alt="" width="538" height="334" /></a></p>
<p>I completely agree with Finn when he writes about the use and mis-use of social sharing buttons. As the example above shows, marketers often slap-on sharing options that make little sense, given their audience. (A Digg button on a female demo??)</p>
<p>When determining sharing options for our own site, we considered our target demo: people aged 18-54 years old with an interest in technology and marketing. This segment skews heavily male. Besides the fact that (at present, anyway) you can&#8217;t really go wrong including Facebook as a posting option, we also considered that fact that <strong>the sharing options you include reflect a lot upon your own social IQ</strong>.</p>
<p>For instance, if we included sharing options such as AOL and Friendster, savvy readers would immediately discern that we were woefully behind-the-times. Both networks have been in the doldrums for years. Equally-telling would be a decision to include MySpace but not Facebook; HotJobs but not LinkedIn. In the end, we decided that Twitter and Facebook were must-have options.</p>
<p>Remember, the sharing choices you make say a lot about you, and whether you really understand your audience. Choose them with care.</p>
<p><a href="http://www.10e20.com/blog/2009/08/17/what-social-buttons-should-go-on-your-site/">What Social Buttons Should Go On Your Site? | 10e20</a>.</p>
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		<title>AOL&#8217;s Other Business</title>
		<link>http://technoballs.com/aols-other-business</link>
		<comments>http://technoballs.com/aols-other-business#comments</comments>
		<pubDate>Mon, 17 Aug 2009 18:53:35 +0000</pubDate>
		<dc:creator>the ballmaster</dc:creator>
				<category><![CDATA[blogs]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[american online]]></category>
		<category><![CDATA[aol]]></category>

		<guid isPermaLink="false">http://technoballs.com/?p=320</guid>
		<description><![CDATA[Over the past year, AOL has quietly amassed a small army of content writers who now power its dominance in the world of news blogs.]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.nytimes.com/2009/08/17/business/media/17carr.html"><img class="alignleft" src="http://technoballs.com/wp-content/uploads/2009/08/aol_sucks.gif" alt="" width="150" height="224" /></a></p>
<p>Remember AOL, the company credited with creating one of the first real social networks, only to see everyone from Earthlink to MySpace steal its thunder? Over the past year, it has quietly amassed a small army of content writers who now power AOL&#8217;s dominance in the world of news blogs. The most intriguing part is that this is all being done under the radar&#8211;</p>
<blockquote><p>Visitors to sites like Engadget and FanHouse may not know that those sites emanate from a company that used to confine most of its communication to telling them they’ve got mail. Which is sort of the idea.</p>
<p>Since he arrived in April, Tim Armstrong, chief executive of AOL and the former head of sales at Google, has made it clear that he expects AOL, using its MediaGlow division, to be one of the largest sources of ad-supported content on the planet. He’s a bit more chaste in person.</p>
<p>Mr. Armstrong doesn’t think it’s important that customers of Black Voices, BloggingStocks or Stylelist need to know it was all brought to you by AOL.</p></blockquote>
<p>Amazon&#8217;s initial foray into online shoes similarly hid any mention of the word &#8220;Amazon&#8221;. It&#8217;s a smart strategy. Savvy companies do not stubbornly insist that their brands are the perfect vehicle for all marketing objectives. You pick and choose when to apply the corporate logo, and when to hold back.</p>
<p><a href="http://www.nytimes.com/2009/08/17/business/media/17carr.html">The Media Equation &#8211; AOL Builds Content as Mainstream Media Falters &#8211; NYTimes.com</a>.</p>
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